Frequently Asked Questions

Q:What kind of metal are you using on the production models? Will there be a problem with rust developing?

A:The QuietStove® is constructed with stainless steel.

Q:Can I leave the QuietStove® Burner in place on my stove when I pack it up, or will it need to be removed and replaced after every use?
A:The QuietStove® Burner can be left in place. The QuietStove® Burner will need to be removed on stoves that require manual pricking to clean the jet (mainly when using Kerosene).

Q:Why does my QuietStove® Burner fit loosely in my stove?

A:The QuietStove® Burner is designed to fit loosely so that it can be removed to service the stove.  If we made the QuietStove® Burner fit tightly it may be very difficult to remove after being fired.

Q:If soot builds up in the QuietStove® Burner is there a recommended cleaning procedure?

A:The holes can be pricked with anything that will fit into the hole.

Q:What type of fuels are compatible with the QuietStove® Burners?

A:The QuietStove® Burner is compatible with canister gas, kerosene, and white gas.

Q:What is your return policy?

A:All of our products have a 90 day return policy.  Please contact us for an RMA number. Upon receipt of the returned item we will refund the complete purchase price.