Q:What are the steps to install a QuietStove® Burner into my stove?
A:Remove the flame spreader plate and set the QuietStove® Burner in the stove's bell housing. To remove the burner wait for it to completely cool down and then pull it out of the bell housing.
Q:Why is my QuietStove® Burner stuck in the bell housing of my stove?
A:This happened when the bell housing expanded as it was heated. The burner likely slipped down in to the bell housing just a bit. When the bell housing cooled, it then gripped the QuietStove® Burner. If you would like to remove the QuietStove® Burner you can heat up the stove again. Turn it off and remove the QuietStove® Burner with a pair of pilers or similar tool. You may want to place a damp cloth on the Muter so that your piler jaws do not dimple or scratch the QuietStove® Burner face/holes.
Q:Are bulk sales available?
A:Yes. Please contact us with details of your variety selections and lot size.
Q:I would like a custom name embossed on a particular burner. Do you offer customization services?
A:Yes. Please contact us with details of your request and lot size.
Q:Is shipping available outside of the United States?
A:Yes, and only to destinations allowed by US Law.
Q:Can my order on the customs form be marked as a gift?
A: No.
